
Facebook - You're no longer tied to your desk as long as you have a Smart Phone.
Considering Facebook’s stunning growth and ever-expanding reach, is it conceivable that this information juggernaut will outperform email and phone usage in our daily lives? Before shrugging off this notion, there are a few points to mull over in this installment of Brainworms and The Buzz™.
Facebook is a communications vehicle—albeit an immensely successful one. While analyzing the Facebook model, there are two major things that a communication service must possess in order to succeed—technical innovation and consumer acceptance. Facebook is not only a dynamic communication vehicle that continues to evolve in technology circles, it has singlehandedly forced a paradigm shift by drawing in users whom have never joined a Social Media website and now use it daily. With many grandparents now logging on, Facebook has earned its place in the annals of history.
So why does it appear that Facebook has the potential to outperform email and phone usage? A brief review of the communication trends of the New Millennia will set the stage.
The Email Trend
About twelve years ago, the Internet was all the rage. The race was on for consumers to get an AOL or CompuServe email address. For fun or anonymity, many users had vanity names that were obscure or reflected a hobby or favorite pastime. For a professional impression, business people utilized their first and last name as their personal email handle. Even businesses would have an AOL email address prior to having a website. As the prices of PCs and Windows 95 become affordable, it wasn’t long before everyone was on the web and using email as a dominate form of written communication.
Can You Hear Me Now?
Since 2001, “The Verizon Guy” has become one of the most recognizable advertising personas for cell phone wireless providers. As more and more consumers purchased cell phones early in the decade, the cell phone quickly became a dominate form of instant communication. Today, many consumers have elected to use their cell phone as their “home” phone. Even Voice over Internet Protocol (VoIP) providers like Vonage and Magic Jack began to take the place of the traditional land line.
How Do You “Like” Me Now?
It’s no secret that Facebook is the second-most visited website in the world with more than 500 million active members.1 This juggernaut of real-time collaborate communications has changed the way that people connect and the methods that advertisers use to reach them. From games like Farmville to the rapid distribution of viral information, Facebook has a stickiness that every business envies. Even traditional TV commercials are now directing people to Facebook. Just last night I saw an ad for Kohl’s department stores with the web address, “Facebook.com/Kohls.” Businesses are also putting the “Like” button on their corporate websites, which dynamically connects to Facebook users. As people click the “Like” button for a business, their status is updated and reflected on their friends’ News Feed. Curiously enough, curious friends click on those links. And the viral infection begins, a Brainworm™ for sure.
So why are businesses flocking to Facebook for marketing? It’s very simple. That’s where the people are.
SPAMALOT and the New Way to Reach Out and Touch Someone
My 13-year-old email address is pummeled with hundreds of SPAM messages daily. In fact, I rarely use it for instant communications. Although I check my email a couple of times a day, less than 1% of the messages require my reading and/or response. As more and more SPAMMERS acquire my address, it has become an ineffective means of communication. However, there is a new way to reach out and touch someone—a new way to contact me instantly—Facebook message mail. (Not to be confused with Facebook Chat.)
When visiting a friend’s Facebook profile, there is a “message” link under his or her profile photo. Operating similar to email, the messages stay within Facebook and are typically between people who have already connected as friends. Since Facebook friends are connected with a two-way permission method, the chance of SPAM is very unlikely, especially compared to an email address that is open to the world. In a nutshell, when people Facebook message me, I get a notification to my iPhone. As more and more people get iPhones and other smart phones, I believe that this trend can continue—opt-in friend message capabilities.
“Smarty Phones”

Detectives Dan Stark and Jack Bailey from "The Good Guys." Photo: Fox Broadcasting
“Smarty phones”—as called by Detective Dan Stark on Fox’s “The Good Guys”—are rapidly growing in prominence. In this time of a supposed recession, Apple has sold more than 4 million units of the new iPhone 4.2 How is something of this magnitude accomplished? After all, how are so many smart phones are being sold in an era when people are walking away from their homes? It’s simple. The smarty-phones allow people to connect and browse the web without the need of a desktop or laptop computer. The iPad can do the same as evidenced with more than 3 million units sold to date.3
The Threshold of Need
There is a common element for every communication and technology trend—from emails to smarty-phones. It’s a convergence of falling technology prices meeting a consumer’s threshold of need. When PC prices fell, consumers jumped onto the web. As iPhones hold at just $200 with a 2-year AT&T service agreement, consumers snatch them up. With the Facebook smart phone app, it’s easier than ever to connect on Facebook. Make no mistake of it. Marketers have already identified Facebook as the 800-pound gorilla. It’s here to stay.
The Verdict
If you haven’t guessed by now, I predict that Facebook will claim the title of “Communication Champ” over the long-admired email and telephone technologies. Old high school friends and distant relatives have found each other on Facebook. Coworkers, bosses and clients are now connected with transparency. Conversations abound around issues, topics, YouTube Clips, photos and other Facebook posts with real-time regularity. Advertisers are using TV to point people to their respective Facebook pages. Facebook messages are sent between friends, generally void of outside SPAM (with the exception of a friend’s hacked account). Connectivity and commonality brings people together.
Here is a glimpse of the Smart Phone usage in the Weeden household:
- We have no land line.
- We have a family of four using AT&T with iPhones.
- We will never reach our minutes on our wireless talk plan.
- We use the “smart” part of the smart phones many hours a day.
- We can update our Facebook status with just a few taps on the screen.
- We can send text messages with close friends and family members for immediate access.
For those outside our immediate circle, Facebook is a phenomenal way to connect on our Wall or via private message.
Facebook is here to stay.
- Wikipedia http://en.wikipedia.org/wiki/facebook
- Wikipedia http://en.wikipedia.org/wiki/iphone_4
- http://ipadinsider.com/tag/ipad-sales-figures